Hong Kong Transportation - Transfers, Taxis, Shuttle & Chauffeur Services

You can book as far in advance as you like, but we recommend at least 24 hours in advance to guarantee the type of vehicle you prefer, especially for wheelchair-accessible vans or executive sedans. 

Yes. All Elife Transfer chauffeurs providing transportation and transfers are professionally licensed, insured, and fully vetted to ensure safety, reliability, and a high standard of service.

Your driver will meet you at a designated "Meet and Greet" point inside the arrivals area, holding a sign with your name. We also send you the driver's contact details via SMS and email before you land, so you can stay in direct contact. Always check your e-ticket for specific instructions on how to meet your driver.

Yes. We offer an hourly chauffeur service for travelers who need maximum flexibility. This is the best option for business meetings, city tours, or errands where you need a dedicated driver waiting for you at every stop.

Each type of vehicle has a specific luggage capacity that is indicated during the booking process. If you have oversized luggage, golf clubs, or strollers, we recommend booking an SUV or private van to ensure everything fits comfortably without additional fees.

Yes. You can request child, infant, or booster seats during the booking process. We prioritize family safety and ensure your vehicle is properly equipped for younger passengers.

No. When you book with Elife Transfer, you get fixed pricing. The rate you see at checkout is exactly what you pay. We cover all tolls, taxes, and surge fees, so you don't have to worry about the meter running during Hong Kong traffic jams.

Yes. You can cancel your trip for a full refund or change your travel details through your account. We understand that travel plans change, so we offer a flexible cancellation policy. Just make sure to check the specific deadline in your confirmation email, as most trips can be canceled up to 24 hours before pickup.

Yes, we provide custom corporate accounts with centralized billing and dedicated support. You may contact us for more details.

Tipping is completely at your discretion. Your booking already includes all taxes and tolls, so there are no "mandatory" extras. If you feel your driver provided exceptional service, you can tip them directly in cash, but it is never required.